East Marsh Community Website

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East Marsh Community Website

Catching the bus to work in North East Lincolnshire

Next Stop Employment, the bus voucher scheme that supports unemployed people with the costs of returning to work, has helped 88 residents living in the borough since the project started a year ago.

North East Lincolnshire Council continues to work with the Job Centre Plus and Stagecoach Bus Company to provide four weeks free bus travel to those who receive an offer of employment but struggle to initially cover the costs of getting to and from their new job.

To be eligible for the Next Stop Employment bus voucher scheme, applicants must have been in receipt of benefits for over one month, be over 18-years-old, be entering paid employment and live in North East Lincolnshire.

Those who qualify receive an allocation of vouchers valid for 28 days of bus travel on Stagecoach buses within North East Lincolnshire.

For more information about the scheme ask your job centre advisor for details


On the television next week

A new series of Neighbourhood Blues will be broadcasting on BBC1 next week featuring some of Humberside Police’s finest neighbourhood officers.

The series will run for two weeks starting on Monday 11 August at 0915hrs every week day.

Introduced by Rav Wilding, the programme will show the wide ranging incidents the force’s neighbourhood police teams (NPTs) are required to attend and the sorts of matters they deal with on a daily basis.

This is the fourth series of Neighbourhood Blues the force has been involved in with previous broadcasts being well received by viewers.


Telephone Changes at the Council

North East Lincolnshire Council has now upgraded its telephone system to enable customers to speak to the person or service they want to much more quickly and easily.

The main changes are listed below:

• Automation of the main contact number (01472) 313131:
o The first option will ask if the customer knows the four digit extension number to dial it now. The call will then be transferred directly to the extension number; Secondly, the customer can say the name of the person they want to speak to if they know it;
o There are then some options for the high volume services that the Council provides to be placed straight to the relevant service. There is also an option to talk to a customer service agent directly.

• The introduction of 15 golden numbers:
o The council have introduced 15 golden numbers to enable customers to reach services more efficiently and get to the person/service they need to talk to more quickly;
o These are menu driven by pressing the relevant option.

The golden numbers are:

• Arts, Leisure, Sports and Libraries in the area – 326286
• Council Tax, Business Rates and Benefits – 326287
• Waste Collection and Disposal – 326288
• Planning, Building Control and Council Assets – 326289
• Transport and Parking – 326290
• Education, School Support and School Transport – 326291
• Children’s Social Care, Safeguarding and Offending – 326292
• Early Years and Childcare – 326293
• Youth Support and Youth Offending – 326294
• Births, Deaths and Marriages – 326295
• Housing and Energy Efficiency – 326296
• Regeneration, Jobs and Investment in North East Lincolnshire – 326297
• Fraud, Whistle blowing, Complaints and Information Requests – 326298
• Environmental Health, Licensing and Trading Standards – 326299
• Reports problems about streets, parks and open spaces – 326300

If you cannot find what you are looking for above – (01472) 313131

Customers are reminded that they can also pay, report, book, apply and take part in consultations online at: www.nelincs.gov.uk

For more information on the golden numbers and the services that sit within them, please visit www.nelincs.gov.uk/contactus


North East Lincolnshire Credit Union

North East Lincolnshire Credit Union

What We Offer

  • A variety of financial services including savings, loans and budgeting accounts
  • We are non-profit making, local money stays in the local community
  • Multiple ways to deposit money
  • Account Access via local offices, telephone and internet.
  • Friendly customer service
  • Prepaid Cards to use in shops and on the internet
  • Budgeting including payment to your landlord
  • A Safe way to Save as we are covered by the Financial Services Compensation Scheme
  • Payroll Deduction Schemes
 Savings Accounts Available We currently have 4 savings accounts to choose from:
  • Adult saver
  • Junior saver
  • Christmas saver
  • Special Occasion Saver


We can help you get your finances in control by providing affordable loans to the local community. We have 2 different loans:
  • Starter loans - small loans for new customers. If you are receiving benefits, one of your benefits must be paid into your Credit Union account
  • Saver loans - for existing members with savings. You may be able to borrow 3 times your savings
  • Your loan can be repaid by standing order, cash payments or payroll deduction (see our Interest Rates and Fees leaflet for current rates)
 Budgeting accounts
  • Pay your income into your Budget Account (wages, benefits or other income)
  • We will set aside a portion of your payments required to pay bills.
  • Budget to save a little in your Credit Union savings account each month.

·         We can pay your landlord directly to help you avoid rent arrears.

Contact us:

Municipal Offices, Town Hall Square, Grimsby DN31 1HU 9am to 4pm Monday to Friday

Also at Civic Offices, Cleethorpes DN35 8LN 10am-3.30pm Monday &Friday  Tel 01472 361990  



News from the Big Lottery

Harbour Place Day Centre (HPDC), a project for people in North East Lincolnshire dealing with multiple issues including homelessness, have been awarded £477,949 from the Big Lottery Fund. The centre will help at least 800 of the most vulnerable, socially excluded individuals to help improve their quality of life. It is one of nine projects across Yorkshire and the Humber today sharing £2.8 million in Lottery good cause funding.

Today’s awards are from the Fund’s Reaching Communities programme which offers National Lottery good cause grants from £10,000 upwards to help those most in need and build stronger communities.

HPDC will use its new premises to expand the existing services to support more beneficiaries. The project will provide service users with their basic needs such as food, water, warmth and hygiene, and offer further support with poor physical and mental health, substance and alcohol misuse, unemployment, social isolation, poverty, and reoffending.

Over the last five years 62,000 people have used Harbour Place with 1,100 receiving housing advice support. HPDC advises it is the only day centre of its kind in North East Lincolnshire and in 2013 provided 10,000 meals and breakfasts to its clients.

There will be training opportunities in equality and diversity, safeguarding adults, safeguarding children, drug awareness, sexual health, first aid, food hygiene, literacy, numeracy and support for securing employment opportunities. Through these activities the project hopes opportunities for socialising and volunteering will build their confidence.

HPDC will also provide access to mental and physical health screening, practical and emotional support, advice on housing, debt and managing money. Harbour Place also gives support directly to homeless people living on the streets providing suitable accommodation and support to help break the cycle of repeated homelessness.

Allen Young, Project Director said: “Homelessness is a perpetual cycle that is a result of many other social and economic factors such as relationship breakdown, social isolation, poor skills, substance misuse and offending. This project is able to break the cycle of homelessness by offering alternative positive activities and pathways for individuals to fundamentally change their lives.

“Each service user will have their own personal problems, barriers to readiness for lifestyle changes. Some beneficiaries become regular service users whilst others can be helped to get back on their feet very quickly. For some people, homelessness is a lifestyle choice and they are not ready to change this, so this project helps those individuals to stay safe, healthy and supported until they want to take the next step.”

“A consultation exercise with clients carried out by Harbour Place in 2013 highlighted how much they valued the service.  Without the day centre several clients stated ‘that they would most definitely be dead.’ This goes to show the funding and the work of the project is saving lives.”


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